Privacy Policy

1. Introduction

LovShift ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. By using LovShift, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address) when you register
• Project data you submit for conversion (URLs, configuration preferences)
• Payment information processed through our third-party payment processor (Stripe)
• Communications you send to us (support requests, feedback)

2.2 Information Collected Automatically

• Usage data (pages visited, features used, time spent)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our services (payment processing, hosting, analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

7. Cookies

We use cookies and similar technologies to enhance your experience. Essential cookies are required for the service to function. Analytics cookies help us understand how you use our service. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after any changes constitutes acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].